Policies

Payment:

We accept MasterCard, Visa, American Express, PayPal, ApplePay & Google Pay. 

Shipping:

Because of the COVID-19 pandemic, there may be unforeseen delays on the part of our carriers. 

Orders are processed Monday - Friday, 9am-5pm. Orders placed after 5pm will be processed the next business day. Processing time for orders is 1-3 business days.

Currently, Boulevard Sew Shop only ships domestically. We ship with USPS and UPS, with a number of different shipping options. All orders over $100 have free shipping.  

    Special Orders:

    Because all Boulevard Sew Shop's items are handmade, special and custom orders are available. You can see some of our custom challah covers here. You can also inquire about custom or bulk orders on pouches or mini-quilts. Please allow 6-8 weeks for custom orders. Special orders are not returnable.    

    Returns:

    We want you to be completely satisfied with your online purchase. If for any reason you are not, you may return it within fourteen (14) days upon receipt for a refund, less shipping costs. We are unable to refund shipping charges on returned items. Items must be returned in original condition. Please contact us first here before sending in your return. 

    For your protection, we recommend sending your returns via a traceable carrier. We are not responsible for merchandise lost or damaged while in transit to us. 

    Repairs:

    Boulevard Sew Shop stands behind the quality and craftsmanship of all our products. If products purchased through our website requires repair within one (1) year based on normal usage, please contact us to obtain a Repair Authorization Number and send us the item with your receipt. If charges apply, you will be notified prior to beginning the repair. Please allow up to 4-6 weeks for repairs. For repairs, please contact us here.

    Security:

    All order information sent to our website is encrypted. We protect your online transactions by using Secure Sockets Layer (SSL) technology. With SSL implemented on both your computer and our server, information sent via the Internet can be trusted to arrive privately and unaltered. However, in order for SSL security to work, you must use an SSL-enabled browser. Most browsers (Internet Explorer, Safari, Opera, Firefox, etc.), version 3.x and later, support SSL.

    Privacy:

    We do not sell, share, or trade any of your information to any third party. We use cookies to store visitor preferences, record session information such as products added to the shopping cart, and record historical activity in order to provide you better service when you return to our website. The information we collect is used to improve your shopping experience, notify you about updates to our site, or to contact you regarding promotions, new products or upcoming events. We do not make your email addresses available to other organizations for commercial purposes.

    Green Policy:

    Boulevard Sew Shop is committed to using vintage, reused, reclaimed and recycled materials wherever possible. 

    Please contact us here with any questions about our policies.